At this time we can't bill your insurance company. You must pay for the service up front and submit the paid towing invoice on your car to your insurance company and have them reimburse you for the tow.
No AutoFox Towing is not a contracted AAA provider. To obtain a tow using your AAA, you must call AAA and they will dispatch a Tow Truck or Rollback to tow your car.
If your car is 4-wheel drive, all-wheel drive, or have a flat tire opposite of drive axle (example: You have a front flat on a rear wheel drive car) you will need a flatbed. If you have excessive damage due to an accident, or you have a rear wheel drive car on the highway. A car with ground effects may need a flatbed as well. We recommend a flatbed for "exotic, antique and project cars", and any car that has been modified from the manufacturers original production may need special handling with special straps to secure it to the flatbed.
We will need to know the location of your car, the type of vehicle you have, year, make, model, color, license plate, and the address and business of where your car is being towed, what is wrong with the vehicle, your phone number and how you are paying.
All invoices are due at the time of service. Unless the vehicle is towed to a repair shop that we have an account with. You may be able to add your towing bill on to the repair shop bill. Keep in mind this may be an additional cost. Your best bet is to always pay up front.
No, you do not need to be with the vehicle to get a tow as long as you leave the keys with the car and let us know how you are paying. You just need to let our dispatchers know where you will be leaving the key.
Cash, debit cards and most forms of credit cards (Discover, American Express, MasterCard, Visa)
Yes, our trucks carry all of the necessary equipment to safely tow your motorcycle without damage.
Yes, our drivers carry the proper equipment to unlock your car.
Yes, call one of our dispatchers at 925-308-5050, give them the necessary information and the time you would like to have us tow the car.
Yes ALL EMPLOYEES of AutoFox Towing Services, LLC must pass a background check and are screened thru a complete fingerprint based check is conducted thru the Missouri State Hwy Patrol.